Get in Touch With Us

Got a question about a sweepstakes casino we've reviewed, spotted something that needs updating, or want to suggest a platform we should look at? This page covers how to reach the Social Casinos team, what kinds of messages we're set up to handle, and what happens once you send one.

The Best Way to Reach Us

Email is the most reliable way to contact us. Write to us at [email protected] and a member of our team will read your message personally. We don't route enquiries through automated chat systems, so a real person reviews what you send.

A little context helps us respond faster. If your message relates to a specific operator — say, Spinblitz, Crown Coins, or any other platform covered on our Best Non GamStop Casinos 2026 page or elsewhere on the site — mention the name and the page it appeared on. If it's a general question about how sweepstakes casinos work, that's fine too; just give us enough detail to point you in the right direction.

What You Can Get in Touch About

• Questions about how sweepstakes casinos work — If you're unclear on how Gold Coins and Sweepstakes Coins differ, how the no-purchase-necessary route works, or what redemption involves, we're happy to point you to the right section of our content or answer directly.
• State availability queries — Eligibility varies by state, and operators sometimes adjust which states they serve. If you're unsure whether a platform we've covered is available where you live, let us know and we'll help you find where to verify it against the operator's own terms.
• Corrections and updates — Offer terms, welcome bonuses, and eligibility rules at sweepstakes casinos change often. If something on our site looks outdated — a bonus amount, a state restriction, an editorial rating — we want to know so we can check it.
• Content suggestions — If there's a platform, a topic, or a comparison you'd like to see us cover, tell us. Reader suggestions genuinely shape what we prioritise.
• Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible play concerns — If gaming has stopped feeling like entertainment for you or someone close to you, say so in your message. We'll point you toward appropriate support resources rather than treating it as a routine enquiry.

What to Expect After You Write In

We aim to reply within two working days, though busier periods can push that out slightly. Every message gets a real response from someone who has actually read it — we don't send templated acknowledgements as a substitute for an answer.

For anything involving a specific operator's offer terms, redemption thresholds, or state eligibility list, we'll do our best to answer from our own research, but we'll also point you toward the operator's official terms and conditions, since those details can change and the operator's own page is the authoritative source.

A Few Things We Can't Do By Email

We're an independent review and comparison resource, not a customer support line for any of the platforms listed on the site. If your enquiry involves your own account, a stuck redemption, identity verification, or a payment issue at a specific operator, that request needs to go to the operator's own support team — we don't have access to individual player accounts and can't resolve those on their behalf. We're also not able to give legal advice on whether a particular sweepstakes casino is permitted in your state; that's a question best checked against the operator's current eligibility list and your own state's rules.

Why Accuracy Matters to Us

Sweepstakes and social casino offers, eligible-state lists, and redemption rules shift more often than most readers expect. We rely on flagged corrections from readers as much as on our own checks to keep listings current. If something we've published affected a decision you made — good or bad — we'd genuinely like to hear about it. That feedback is part of how we keep this site useful rather than just another list of offers.

Thanks for taking the time to read this far. Whether it's a quick question or a detailed correction, we look forward to hearing from you.